Can your service technician call me before coming out?
Yes we can call you 30 minutes before coming to your home so your not stuck waiting for us.
Do you charge for labor by the hour?
Labor is determined based on the job that needs to be performed, not by the hour.
How are appointments set?
Appointments are set for morning or afternoon hours with a 30 minute call ahead if requested.
My dryer isn’t heating at all. What could be the problem?
Check the circuit breaker to make sure you have the correct power to the dryer. On some brands of dryers the motor will run, but will not heat.
The circuit breaker for the dryer is 240 volts and the motor requires 120 volts to operate. The remaining 120 volts is required to power up the element on an electric dryer.
The temperature of my oven doesn't match the guage, Is there a way to calibrate it?
Yes. In most cases we can calibrate oven temperature in the electronic section of your stove.
What kinds of appliances do you repair?
Multi Appliance Repair repairs most major brand washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, gas and electric stoves, range hoods and garbage disposals.
Why are the sides of my refrigerator or freezer sometimes hot to the touch?
Some model refrigerators have part of the condenser coils foamed into the walls of the cabinet.
If the refrigerator or freezer has a forced air condenser under the unit and the coils are not cleaned, the sides of the refrigerator will be warm.
Also, if the ambient temperature of the unit is warmer than normal this could cause the side walls of the unit to be warmer than normal.
In most cases you will need to clean out the coils under the refrigerator. If problem persists call for service immediately or major damage may occur.
Why does my dryer take so long to dry?
This condition is usually caused by either kinked vent tubing, a restriction in the vent or too long of venting material from the area of where the dryer is located to the vent outside of the house. If the venting material is too long, the venting material should be shortened as much as possible. If the venting material appears to be short enough, you may have a restriction in the vent or the distance from the dryer vent to the outside is too long of a run. A quick way to test the vent airflow is to turn on the dryer without any clothes in the dryer. The amount of airflow should be equal to the amount of air exhausting from the dryer without the vent attached.
If the problem persists, call us immediately to set up a service call.
Why does my front load washing machine smell like mold?
You can buy a washing machine cleaner which will remove most odors. If the problem persists, we can disassemble the pump and hose and give it a thorough cleaning which may help.
Why does my washer seem to frequently go off balance?
After checking to make sure the washer is level, sorting your clothes may be the issue. Sometimes sorting the clothes not only by color but also by the wet weight will eliminate most off balance conditions.
Why is my dishwasher leaving spots my dishes?
Most brands of dishwasher have a wetting agent dispenser that must be filled periodically. The rinse agent prevents spotting on dishes.
If you have hard water, you might try changing detergents with anti-spotting additives.